SASSA Identity Verification Guide
To combat fraud, SASSA has introduced facial biometric verification for high-risk applications and changes to personal details.
When is Verification Required?
You may be prompted to complete identity verification if:
- You are changing your banking details.
- You are updating the mobile number linked to your account.
- SASSA flags your account due to suspected unauthorized access.
How to Complete the Process
If selected, SASSA will send you an SMS with a secure link. When you click the link, your smartphone camera will open. You will be asked to move your head to capture a 3D biometric scan, which is instantly matched against your Home Affairs photo.
Important: The biometric link expires after 72 hours. Ensure you have good lighting and a strong internet connection before starting.