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iStatus.co.za Independent SASSA Guide

How to Update SASSA R370 Banking Details (2026)

✓ By: iStatus.co.za Editorial Team  |  Last Update: 27 May 2026

A major cause of delayed SASSA payments is incorrect or outdated banking details. If you recently changed banks, or if you were previously receiving your money at the Post Office, you must update your R370 banking details immediately.

SASSA no longer pays out the SRD grant in cash at Post Office branches. You must either provide a personal bank account or choose a Cash Send option (like Shoprite, Boxer, or Pick n Pay) to receive your funds.

Critical Security Warning

Never give your ID number or PIN to strangers offering to update your details for you. Only use the official SASSA portal. SASSA will never ask for your banking PIN.

Step-by-Step: Changing Bank Details

Follow these steps to securely change your payment method online:

  1. Visit the official portal: srd.sassa.gov.za.
  2. Scroll down to the section titled "How do I change my banking details".
  3. Enter your ID Number used for your application.
  4. An SMS containing a secure link will be sent to the mobile phone number you registered with.
  5. Click the link in the SMS and follow the instructions carefully.
  6. Select whether you want to use a personal bank account or a money transfer service (Cash Send).
  7. Submit your new details and await verification.

SASSA Banking Verification Rules

The Account Must Be Yours

SASSA cross-checks your ID against the bank account holder's name. You cannot use your spouse, friend, or relative's bank account to receive the R370 grant.

Wait 7 Working Days

After updating your details, SASSA has to run it through Treasury verification. This process takes 7 to 10 working days. Your status will say "Bank Details Pending" during this time.

Help Center

Frequently Asked Questions

Can I change my banking details if my phone is lost?

No. The secure link is only sent to the registered phone number. You must first change your phone number on the SASSA portal before you can update your banking details.

Why does my status say "Bank Details Pending"?

This means SASSA has received your application or your bank update, but they are waiting for National Treasury to verify that the account belongs to you and is active.

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